Mechanics cannot stop work to answer "is my car ready yet?", and service reminders are forgotten when the shop is busy.
Customer: Kereta saya hantar semalam dah siap ke?
Agent: Boleh bagi nombor plat kereta? Saya semak status kerja sekarang.
Customer: WXX 1234
Agent: Kerja untuk WXX 1234 masih dalam proses. Kami akan maklumkan bila siap untuk diambil.
Answers calls to your number and places outbound calls, with the same knowledge as chat. More on every channel
Replies on your WhatsApp Business number, with approved templates for messages outside the 24-hour window. More on every channel
Checks availability and books inside the conversation, with hours, buffers and limits; syncs to Google Calendar. More on it acts
Logs a complaint or request, reads the reference number back, and checks its status later. More on it acts
Upload a list and call or message it, with the outcome of every call recorded. More on outbound
Every thread in one inbox. Anything the agent should not answer waits for a person, who takes over with the full history. More on people in the loop
AI assistants are often described through clinics, but the same tool answers repeat questions, takes orders and books appointments in almost any business. Here is how different trades use one and what they have in common.
An AI voice agent answers your business phone, understands callers in Malay, English or a mix of both, and does the routine work of a receptionist. This guide explains what it can and cannot do, and how to choose and test one.
Every vendor says its voice agent sounds natural. The way to find out which one does is to call it, in the way your customers talk, and check eight things.
Sign up free, choose this industry when you create your agent, and add your own hours, services and prices. Talk to it in a private preview before anyone else can.